Legal Documents

Www399's Terms and Conditions

Please read these Terms & Conditions carefully before using our platform. This document constitutes a legally binding agreement between you and www399.

Last Updated: January 2026
Main Policies

The core principles www399 follows to ensure user protection and fair gaming.

Age Verification Is Mandatory

You must be 18 years of age or older to register on www399. Accounts belonging to minors will be closed immediately.

One Account Policy

Each individual is allowed to open one account only. Attempting to create multiple accounts may result in all accounts and balances being forfeited.

Safe and Fair Play

All games on www399 are RNG certified. Any fraudulent activity detected will result in permanent account closure.

Transparent Financial Policy

All deposit and withdrawal terms are stated clearly. There are no hidden charges — everything is disclosed upfront.

Responsible Bonus Use

Bonus funds may only be withdrawn after the specified wagering requirements have been met. Accounts are regularly monitored to prevent bonus abuse.

Legal Compliance

Www399 operates in compliance with international gaming licenses and applicable local laws. Access is prohibited from regions where online gaming is not permitted.

1 General Terms and Conditions

By accessing the www399 platform or creating an account, you confirm that you have read and agree to these Terms & Conditions in full. These terms are governed by the laws of Bangladesh and applicable international regulations.

Www399 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

These Terms & Conditions are available in both English and Bengali. In the event of any dispute, the Bengali version shall take precedence.

  • Www399 is an online gaming platform for entertainment purposes.
  • Users must be of legal adult age to use the platform.
  • Access from countries or regions where online gaming is prohibited is not permitted.
  • Www399 is not liable for any losses arising from technical errors.

2 Registration & Account

To register on www399, you must provide accurate and complete personal information. Registering with false details is a direct violation of these Terms & Conditions.

Each individual may register only one account. If multiple accounts are found under the same person, www399 reserves the right to close them and forfeit the associated balances without prior notice.

  • You must be at least 18 years old at the time of registration.
  • It is the user's responsibility to keep their account password strictly confidential.
  • Transferring or renting your account to another person is strictly prohibited.
  • Any unauthorized access to your account must be reported to our support team immediately.
  • Withdrawals may be held pending completion of KYC (Know Your Customer) verification.

Registering using another person's identity is a criminal offense and a serious violation of the www399 Terms & Conditions.

3 Deposits & Payments

Www399 accepts several mobile banking services for deposits, including Mobile Banking, Nagad, and Rocket. Deposits are typically instant, though minor delays may occasionally occur due to your bank or payment provider.

Www399 does not charge any additional fees on deposits. However, your payment provider may apply their own charges at their discretion.

  • The minimum deposit limit is listed on the www399 deposit page.
  • Only payment methods registered in your own name may be used.
  • Deposits made through a third party will not be accepted and will be returned.
  • Once a deposit is confirmed, it cannot be reversed.

For any deposit-related issues, contact our 24/7 support team. Most issues are resolved within 30 minutes.

4 Withdrawals & Winnings

To withdraw winnings from www399, your account's KYC verification must be completed. Withdrawal requests from unverified accounts will not be approved.

Under normal circumstances, withdrawal requests are processed within 1 to 24 hours. Additional time may be required due to the internal processing procedures of banks and payment providers.

  • The minimum withdrawal amount is listed on the www399 page.
  • Withdrawals must be made through the same payment method used at the time of deposit.
  • Unusual or suspicious withdrawal requests may be held for additional verification.
  • To prevent money laundering, www399 may request relevant supporting documents.
  • Bonus funds are not eligible for withdrawal until the wagering requirement has been completed.

5 Bonuses and Promotions

Www399 bonus offers are subject to specific terms. Each bonus's wagering requirements, validity period, and eligible games are listed on the offer page.

Bonus funds cannot be withdrawn directly. Only after the designated wagering requirements are fulfilled will winnings derived from bonuses be transferred to the real balance and become eligible for withdrawal.

  • The welcome bonus can only be claimed once per user.
  • Attempting to claim bonuses through multiple accounts or by using a VPN will result in bonus cancellation.
  • Once a bonus expires, any unused bonus funds will be automatically cancelled.
  • Www399 reserves the right to modify or cancel any bonus offer at any time.

Creating accounts for the purpose of Bonus Abuse is a violation of our Terms and Conditions. In such cases, the account will be closed and the bonus will be cancelled.

6 Responsible Gaming

Www399 is firmly committed to responsible gaming. We want every user to play for fun, not to develop a dependency.

If you feel that gaming is having a negative impact on your daily life, please contact our support team to set up self-exclusion or deposit limits.

  • Users can set their own daily, weekly, or monthly deposit limits at any time.
  • A Cooling-Off period can be requested at any time.
  • Applying for permanent self-exclusion will result in your account being closed indefinitely.
  • We ask parents and guardians to help keep minors away from gaming.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

7 Account Closure & Suspension

Www399 reserves the right to temporarily or permanently suspend any account, without prior notice, for the following reasons.

  • Violation of Terms and Conditions.
  • Fraudulent activity or attempts to hack the system.
  • Providing false identity or fraudulent documents.
  • Creating multiple accounts.
  • Transactions associated with money laundering or illegal activities.
  • Threatening or harassing other users.

Users may also request to close their account at any time. Any applicable balance will be returned upon closure.

8 Privacy & Data Protection

Www399 treats the protection of users' personal data as a top priority. We never sell your information to third parties.

Your information is used solely for account verification, payment processing, and fulfilling legal obligations. For more details, please refer to our Privacy Policy Read.

  • All data is protected with 256-bit SSL encryption.
  • Payment details are sent directly to the payment provider's servers and are not stored by www399.
  • Information may be disclosed in response to a valid request from law enforcement authorities.

9 Limitation of Liability

Www399 is not responsible for the following.

  • Game interruptions caused by loss of internet connectivity.
  • Damages caused by issues with the user's device or browser.
  • Delays or errors caused by third-party payment providers.
  • Unauthorized access to an account resulting from the user's own negligence.
  • Unexpected technical errors or server downtime.

www399 is committed to maintaining the highest service standards and to resolving any issues promptly.

10 Changes to Terms and Contact

Www399 may update these Terms & Conditions at any time. Users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes to the Terms and Conditions will be considered acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please contact our support team. We are always ready to assist you.

  • Support Email: [email protected]
  • Live Chat: Available 24/7 (after logging in to the platform)
  • Response Time: Typically within 1 hour
General FAQ

Answers to the most frequently asked questions about our Terms & Conditions.

Users must be at least 18 years old to create an account on www399. A national ID card or passport may be required for age verification. Accounts found to belong to minors will be closed immediately in accordance with these Terms & Conditions.

Wagering requirements refer to the number of times a bonus amount must be wagered before winnings can be withdrawn. For example, a bonus of BDT 100 with a 20x wagering requirement means you must place a total of BDT 2,000 in bets. Winnings can only be withdrawn once the requirement is met. Requirements vary by bonus, so be sure to read the details before accepting any offer.

Yes, you can close your account at any time by contacting our 24/7 support team. Both a Cooling-Off period and permanent self-exclusion are available as options. Before the account is closed, you will have the opportunity to withdraw any applicable balance and winnings.

No. www399 never sells or shares your personal information with third parties for commercial purposes. Information is only shared with relevant parties when required for payment processing or legal compliance. Please read our Privacy Policy for full details.

Yes, for significant changes, you will be notified via your registered email and through in-platform notifications. For minor updates, the revision date will be noted at the top of the page. We recommend visiting this page regularly to stay up to date.
Get Started Now

Now that you know the rules, Join www399

Done reading the Terms and Conditions? Register now and start enjoying a safe, fun gaming experience.

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